Terms and Conditions

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Services Offered

Rooted Nutrition provides the following services:

• Initial Nutrition Consultation
• Personalized meal planning
• Meal preparation and clean-up
   

Our services are designed to support your overall health and wellness goals. However, they are not intended to diagnose, treat, or cure any medical condition.

Payment and Refunds

• A deposit of $150 is collected before your first meal service. 
•  You will be invoiced for services and groceries at the end of each meal service. Payment is due upon receipt.
• We only accept ACH or cash payments at this time.
   

Cancellation Policy 

• Cancellations made within 48 hours of the scheduled service date will require payment of the full remaining balance, along with reimbursement for any incurred food costs.
   

Refund Policy

• Refunds are not available for services already rendered.
• If you are unsatisfied with a service, please contact me directly to discuss a resolution.
   

Liability

• The Rooted Nutrition provides guidance based on current nutrition science and best practices. However, individual results may vary.
• Kate Rivers, MS, CNS, LDN, is a licensed nutritionist, not a medical doctor. All information provided is intended for educational purposes only and should not be used as a replacement for medical care.
• You are responsible for informing The Rooted Nutrition of any allergies, intolerances, or dietary restrictions before services begin.
• The Rooted Nutrition is not liable for any adverse reactions or health issues arising from the information you choose to implement or the ingredients used.
   

Client Responsibilities

To ensure the best outcomes, you agree to:

• Provide accurate and complete health history and dietary information.
• Communicate any allergies, intolerances, and dietary preferences before services begin.
• Be open to feedback and recommendations while maintaining responsibility for your health decisions.
• Respect scheduling guidelines and communicate changes or cancellations promptly.
   

Confidentiality

• I am committed to protecting your privacy. All information shared during consultations and meal-planning sessions will remain confidential.
• Your personal information will not be shared with third parties without your consent, except as required by law.
   

Termination 

• If you terminate services after payment has been made, a refund will be provided only for services not yet rendered, subject to the cancellation policy.
• The Rooted Nutrition reserves the right to terminate services if you fail to comply with these Terms or engage in inappropriate or disrespectful behavior.
   

Health Disclaimer

The Rooted Nutrition services are intended to support general health and wellness. They are not a substitute for professional medical advice, diagnosis, or treatment. Consult with your healthcare provider before making any significant dietary or lifestyle changes.

Agreement

By engaging with The Rooted Nutrition, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

These Terms and Conditions (“Terms”) govern the services provided by The Rooted Nutrition (“Company,” “I,” or “me”) to you (“Client,” “you,” or “your”). By engaging with our services, you agree to comply with these Terms.

Last Updated: 05/2025